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Customer Feedback

At TMI we are very interested in what you think. As a service company our very existence depends on customer satisfaction.

If you have a comment, complaint or just a question; please use the form below.

Or you can talk to your local Sales Representative or Branch Manager.

CEO & President: Michael Floyd, 813.220.0071

Quality Manager: Scott Chamberlain, 321.242.0890

Print/Fax Version Survey (PDF)

Online Customer Satisfaction Survey

Your Information Date Company Contact (required) Phone Your Email (required) Type of service TMI provides your organization:CalibrationOn-SiteRepairPermanent On-Site Lab Which TMI lab serves you?

Scheduling Pick-up Time:Below ExpectationsMeets ExpectationsExceeds Expectations Delivery Time:Below ExpectationsMeets ExpectationsExceeds Expectations On-Site:Below ExpectationsMeets ExpectationsExceeds Expectations

Service Timeliness:Below ExpectationsMeets ExpectationsExceeds Expectations Quality:Below ExpectationsMeets ExpectationsExceeds Expectations Documentation:Below ExpectationsMeets ExpectationsExceeds Expectations Technical Expertise:Below ExpectationsMeets ExpectationsExceeds Expectations

Overall Communication:Below ExpectationsMeets ExpectationsExceeds Expectations Professionalism:Below ExpectationsMeets ExpectationsExceeds Expectations Capabilities:Below ExpectationsMeets ExpectationsExceeds Expectations Convenience:Below ExpectationsMeets ExpectationsExceeds Expectations

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TMI is accredited by ANSI National Accreditation Board in accordance with the recognized International Standards ISO/IEC 17025:2017, ANSI/NCSL Z540-1-1994, ANSI/NCSL Z540.3-2006 and all other program requirements in the field of accredited calibration. Our accreditation meets the requirements of ISO 9001:2015.

Please click the A2LA logo for a detailed list of the accredited services we offer.

TMI was founded by Wendy and Mike Floyd in 1991. Our goal is to provide first quality accredited calibration service to all of our customers while maintaining diversity in our workforce.

About Us

TMI was founded by Wendy and Mike Floyd in 1991. TMI is a full-service N.I.S.T traceable calibration laboratory. Accredited calibration and repair of test and measurement equipment is our business. All of our technicians and managers are fully trained calibration experts.

Announcements

TMI Partners with Mitutoyo as Authorized CMM Dealer
TMI Opens State-of-the-Art Laboratory in North Carolina
TMI Calibration is Open During the Covid-19 Crisis

What We Can Do For You

TMI is a full-service accredited calibration laboratory. We strive for continuous quality improvement. TMI’s Quality System meets the requirements of ISO 9001:2015 for the calibration of measuring and test equipment.

Corporate Office

1041 Westend Drive,
Suite 100
Greensboro, GA 30642
762.445.1555
762.445.1429
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